During the second week of April, the Ventura Police Department (VPD) celebrates National Public Safety Telecommunicators Week, shedding light on the indispensable first responders who operate behind the scenes, bridging the gap between the public and emergency services during critical moments.
“This year we recognize Erin Burdine as our Dispatcher of the Year,” shared Communications Center Supervisor, Sergeant Tim Ferrill. “Erin is incredibly knowledgeable, leans in to offer help, and has served as an exemplary leader in our center. She is a reassuring voice for residents and a skilled dispatcher that our officers trust deeply.”
Handling 191,900 total calls in 2023 alone, including over 50,000 9-1-1 calls, Ventura Police public safety dispatchers play a pivotal role in coordinating emergency responses for the city.
“I take immense pride in our dedicated team of dispatchers, whose pivotal role in serving Ventura cannot be overstated,” said Police Chief Darin Schindler. “Our 17 dispatchers display professionalism at every turn and their swift and precise actions lay the foundation for effective crisis management, providing vital support to both callers and police officers.”
Erin started with VPD as a police cadet in 2005. During her time as a cadet, she explored various law enforcement career options and was hired as a dispatch trainee in 2007 and has faithfully served Ventura since.
As the demand for skilled dispatchers continues to grow, the Ventura Police Department invites qualified individuals to join their team. Learn more and apply online at CityofVentura.ca.gov/PoliceJobs.
