Water General Manager’s Message

by Gina Dorrington

It can be said that when it rains in Ventura, it pours. This rainy season has given us another set of challenges here at Ventura Water. Water and wastewater crews worked 24-hour shifts responding to broken water lines and increased flows in the sewer system. Thanks to one concerned resident, we were alerted to an exposed water line and were able to isolate the line without service interruption. We also lent support to our Public Works coworkers, cleaning debris, and pumping down flooded areas. The best part is you probably didn’t even know it. This is the goal, so that our customers rarely experience disruptions. No matter what obstacles we encounter, Ventura Water’s purpose stays the same; to provide local, reliable, and quality service for all generations.

We are guided by four quality standards: Safety, Reliability, Professionalism, and Stewardship. These are demonstrated routinely by the Ventura Water team, and it is an honor to work with them. One of our teams, the Sewer Collections Department, was honored this past month with the California Water Environment Association (CWEA) Tri-Counties Section Collection System of the Year Award and has been nominated for the State level award. The dedication is so great with this team that when the awards ceremony was held, half of the team was out clearing debris from a pump station that had been inundated by high surf events.

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