Assistance Center closed its doors but help is still available

After serving for two weeks as a one-stop center for fire recovery information and assistance, the Local Assistance Center that was jointly run by the County and the City of Ventura closed its doors on Saturday, Dec. 23. Residents still seeking services may obtain services at existing local County and City offices.

The County of Ventura and the City of Ventura opened the Center on Dec. 13 at the Poinsettia Pavilion i to assist residents from all areas affected by the Thomas Fire. It has been staffed by a wide array of County, City, State and Federal agencies, as well as a number of non-profit organizations.

Residents have used the Assistance Center to start their recovery from the fire. Information was available on debris removal, permits, housing, rental assistance, vital records, property assessments, public assistance, crisis intervention and stress management, and even services such as replacing driver’s licenses. Health care resources were also available on site to provide assistance, education, and connections to other health services in the community.

“The assistance center provided a very useful service as the County and the City and our partners responded to the substantial needs of our community and those most directly affected. Those that still need help can contact us at City Hall or come to City Hall where we have a fire related service counter established”, said Dan Paranick, Assistant Ventura City Manager.

To further aid fire victims, Ventura County Recovers ( continues to offer a registration feature that allows residents to register their contact information to receive information on specific topics. They can also register the address of their damaged or destroyed property so that officials can proactively provide them with information and official notices related to the rebuilding process.

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